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We supply a comprehensive range of computer components including CPUs (Intel & AMD), GPUs (NVIDIA & AMD), motherboards, RAM (DDR4/DDR5), storage (SSD/HDD), power supplies, cooling systems, cases, and gaming peripherals. Our inventory covers 500+ SKUs from leading brands.

Yes! We specialize in custom sourcing. If you need specific models or brands not in our current catalog, contact us with the product details. We leverage our Hong Kong and Taiwan supplier networks to source hard-to-find components within 3-7 business days.

Absolutely. We only supply 100% genuine, factory-sealed products with original manufacturer packaging. All items come with serial numbers and authenticity verification. We maintain direct relationships with authorized distributors to ensure product authenticity.

Contact us via WhatsApp (+852 5977 3386) or email (andy1oo5@pccargohk.com) with your product list and quantities. We'll provide a detailed quotation within 24 hours. Once confirmed, we'll send a proforma invoice. Payment can be made via bank transfer or PayPal. Orders are processed immediately upon payment confirmation.

For standard products, there's no strict MOQ - even single units are welcome. However, bulk orders (10+ units or HK$50,000+) qualify for volume discounts ranging from 5-15% depending on the product category and quantity.

We provide quotations within 24 hours for standard catalog items. For custom sourcing requests or large bulk orders requiring special pricing negotiations, allow 48-72 hours. Urgent quotes can be expedited - just let us know your timeline.

We ship worldwide to 30+ countries across Asia, Europe, North America, and Oceania. Primary markets include Hong Kong, Taiwan, Mainland China, Singapore, Malaysia, Japan, South Korea, USA, Canada, UK, and Australia. Contact us to confirm shipping availability to your location.

Shipping costs vary by destination, weight, and service level. Hong Kong local delivery: HK$50-150 (1-2 days). Asia region: $25-80 USD (3-7 days). International: $40-150 USD (5-14 days). We use DHL, FedEx, and SF Express. Exact costs are calculated in your quotation. Free shipping available for orders over HK$30,000 within Hong Kong.

Yes, all shipments include full tracking. Once your order ships, you'll receive a tracking number via email and WhatsApp. You can monitor your package in real-time through the courier's website. We also proactively update you on key milestones (dispatch, customs clearance, out for delivery).

All products carry the manufacturer's original warranty (typically 1-3 years depending on the component). We act as the warranty liaison - if issues arise, we coordinate directly with manufacturers on your behalf. Additionally, we offer a 7-day DOA (Dead on Arrival) replacement guarantee for defective items.

Returns are accepted within 7 days of delivery for unopened, unused items in original packaging. A 15% restocking fee applies. For defective products (DOA), we provide free return shipping and full replacement or refund. Contact us immediately if you receive damaged or incorrect items - we'll resolve it within 48 hours.

Contact us with your order number, product details, and issue description. Provide photos/videos if possible. We'll assess the claim and guide you through the RMA process. For local Hong Kong customers, we offer drop-off service at our Kwun Tong office. International customers receive prepaid return labels for warranty claims.

Yes! We provide tiered volume discounts: 10-49 units (5% off), 50-99 units (8% off), 100-499 units (12% off), 500+ units (15% off + custom negotiation). Discounts apply per product line. For orders exceeding HK$500,000, we offer bespoke pricing packages tailored to your business needs.

Absolutely. We work with system integrators, retailers, e-commerce sellers, and corporate IT departments across 30+ countries. We offer NET 30/60 payment terms for qualified accounts, dedicated account managers, priority stock allocation, and customized logistics solutions. Apply for a business account by emailing your company registration documents.

For large-scale projects (1000+ units), we can facilitate OEM/ODM arrangements through our manufacturing partners in Taiwan and Mainland China. Services include custom branding, packaging design, pre-installation services, and quality control inspections. Lead time is typically 45-90 days. Contact us to discuss your project requirements.